FAQ

Frequently asked questions.

Here we provide solutions for the most common situations. From registering and accessing your account to payments and paid subscriptions.

FAQ

The course.

Why should I do this course?

The GetSavi course is built upon over 20 years of professional experience in project leadership, sponsorship and management. Our GetSavi experts have managed literally hundreds of projects and are continually refining their approaches to real-life project scenarios.

You get access to all this expertise, guidance, advice and learning throughout the course. You get to learn how to manage real-life projects throughout use of scenarios. And of course, you get a recognised accreditation and a certificate you can boast about to your bosses, colleagues and friends. Finally, the course comes with over 35 vital project template documents that you will use for years after the project is completed.

How do I know this is the course for me?

The GetSavi course is designed for business people who are learning project management for the first time, or for those who have had some experience of managing projects, yet have no formal project training.

We found that most project management training available is dry and difficult to apply to the real world. Thatโ€™s why we created a course that is scenario-based, using the actual stages of a project through your company as a relatable way of learning. The course also tackles the real issues that make the difference between success and failure โ€“ how to get the best out of the people in your organisation.

What if I have no experience in project management?

The good news is that no prior experience is required!

The GetSavi course assumes you have no prior project management experience, and all content will support you in running your first project.

If you already have some project management experience, youโ€™ll still benefit from the in-depth explanations of what really matters at each stage, the focus on the people-side of projects, and on real-life project scenarios.

How long is the course?

The GetSavi course contains ten modules covering a total of approximately 7 hours of learning.

We recommend you space out your learning to give you the most benefit.

Of course, you could complete the course in a single day, but we suggest you will get the most from the course if you take the modules in bite-size pieces over multiple days, or longer.

The course is designed for busy people to fit into whatever else they are doing, so most learners will take the course at a pace that works for them, then come back to parts of it as they go through their actual real-world project.

Do I have to complete the course at a certain pace?

No, itโ€™s completely up to you. The course covers 10 modules and 7 hours of learning. This means you could complete the course in as little as a day, but we recommend you give yourself time to reflect (and take a break!) between modules to get the most out of them.

Most learners cover the modules in bite-size pieces over multiple days, or longer if they want bigger gaps. The course is designed for busy people to fit into whatever else they are doing, you can take the course at a pace that works for you.

Do you offer trainers to help me with the course?

The GetSavi course has trainers built into the course itself, to provide guidance on every topic.

Although, the course is completely online and self-paced, we have created videos of the trainers to cover each topic in a way that is extremely engaging and easy to understand.

Our trainers have many years of experience and have delivered hundreds of projects, and are with you every step of the way through the course

Do I need to pass an exam to pass the course?

Yes, there is a formal assessment at the end of the course.

The course will take you through a series of interactive questions in a multiple choice and drag-and-drop format. These are designed to ensure you get the most out of the course.

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You can retake the course as many times as you like within the licence period.ย  You can also retake the final formal assessment as many times as you like, but you will only be eligible for a certificate if you successfully pass this assessment.

Does GetSavi have other courses I can take?

Stay tuned! At GetSavi, new courses are coming out every month!

Join our mailing list here to make sure you hear about new courses right away!

What if I want training for my whole project team or for my entire organisation?

Great idea! Projects work best when everyone is on the same page.

You can purchase any number of licences directly through the GetSavi Learning Portal.

But we offer substantial discounts for groups, non-profit organisations and enterprise customers, so simply get in touch with us at enquiries@getsavi.co.uk, and weโ€™ll arrange this for you.

How will I access the course after payment?

You will have access to your course as soon as your payment is received and confirmed. For online payments, this is usually instantaneous, and for bank transfers this is usually the same day, but please allow up to 2 working days, especially if you are in a non-UK time zone.

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Youโ€™ll get an email within minutes with your login details and a personalised link that gives you instant access to the course and all its modules.

Is the course available in other languages?

Not yet, but we plan to in future. Weโ€™d love to hear what language youโ€™d like the course to be in, so please contact us at hello@getsavi.co.uk and let us know.

What if English is not my first language?

No problem! At GetSavi, we pride ourselves on using Plain English and a conversational tone in how we share our content for your learning.

The course is delivered through audio, video, and avatar descriptions of project management topics, and subtitles are always provided. Of course, you can go as fast or as slow as you like, and play back any content as you wish.

What will I be able to do after completing the course?

With many years of project management experience condensed into the course, itโ€™s designed to give you what you need to manage your own projects right way from end to end, while looking like a hero. And remember, the course will provide you with vital project templates for you to use on your own projects. We want you to use those for years after you complete of the course.

The reality is that all management roles will eventually require you to manage business initiatives, and all major initiatives require a project to succeed.

So why not get ahead, and make sure you are ready?

What accreditation(s) will I get at the end of the course?

The GetSavi course is designed to give a real boost to your career, CV and your next appraisal.

On passing the exam, you receive the GetSavi certification in project management.

The certification is fully accredited by the UKโ€™s world-famous Institute of Leadership, ย The International Association of Project Managersย andย CPD UK.

Plus, completion of the course gives you the option of automatic acceptance as an Associate Member of the Institute, and the use ofย AMInstLMย after your name.

Finally, the course will count towards your Continuing Professional Development (CPD) requirements.

What happens if I fail the course? Can I try again?

Good news! You can attempt the formal assessment as many times as you like. We want you to benefit from passing the GetSavi course and we understand that some people may require more than one attempt to pass the assessment and obtain the certificate.

Can I really use the GetSavi project management templates without any restrictions?

Yes, you can!

The GetSavi course comes with over 35 fantastic and ready-to use templates covering everything you need to show your colleagues you are running a great project from day one.


The templates include everything you need to keep your project on track.


These are yours to download and keep, and weโ€™re confident you will be using them for years to come.

FAQ

Account & pricing.

What if I want training for my whole project team or for my entire organisation?

Great idea! Projects work best when everyone is on the same page.

You can purchase any number of licences directly through the GetSavi Learning Portal.

But we offer substantial discounts for groups, non-profit organisations and enterprise customers, so simply get in touch with us atย enquiries@getsavi.co.uk, and weโ€™ll arrange this for you.

How will I access the course after payment?

You will have access to your course as soon as your payment is received and confirmed. For online payments, this is usually instantaneous, and for bank transfers this is usually the same day, but please allow up to 2 working days, especially if you are in a non-UK time zone.

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Youโ€™ll get an email within minutes with your login details and a personalised link that gives you instant access to the course and all its modules.

What if I donโ€™t like the course? Can I get a refund?

We really hope youโ€™ll love our courses.ย  However, if you decide itโ€™s not for you, you can get a full refund within 7 days of purchase, as long as you havenโ€™t downloaded the templates or completed the course. Simply click here and we will process your refund.

Request refund

Can I extend my licence?

Yes, you can! If you need more time to complete your course, you can easily extend any licence for a further 6 months. You can do this at any time before the licence period expires, or for up to 6 months after the licence has expired:

โ€ข If you wish to extend your licence before it has expired, you can do this online through the learning platform

โ€ข If you wish to extend your licence up to 6 months after it has expired, please contact us at enquiries@getsavi.co.uk


Licences can be extended for an additional 6 months for ยฃ100.

FAQ

Tech questions.

Do I need any other resources besides a computer to complete this course?

The GetSavi course is 100% online, self-paced learning. That is, there are no manuals, notepads or equipment needed beyond your device, your mind and an internet connection!


Of course, you may wish to take your own notes, but you can also revisit any part of the course as often as you like. It really is based on the way you learn best.


And remember, the course will provide you with vital project templates for you to use on your own projects. We definitely want you to use those after completion of the course.

How do I reset my GetSavi password?

Nothing simpler! Visit the online Learning Portal pageย here, and follow the steps to reset your password.

What devices will the course run on?

The GetSavi course includes lots of onscreen interactions to reinforce your learning. For this reason, we have not optimised the course for mobile phones.

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For the best experience you should use a use a laptop, desktop, or tablet so you can learn by doing, and get the most out of it.

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The course will run on Windows, Mac, IOS or Android-based devices, as long as they are tablet sized

What is the ideal technical spec to run the course?

We have provided some guidelines to ensure you have the best learning experience.

DevicesThe course contains rich video and media content, so is best accessed on a device with a large screen, such as a laptop or a tablet. For the best experience, a minimum of 4Gb of RAM is recommended. Close other background apps that are running if possible.ย 
Supported browsers

Windows:
– Microsoft Edge* (latest version)
– Google Chrome (latest version)
– Firefox (latest version)
*Internet Explorer (IE) mode isn’t supported in Microsoft Edge

Mac:
– Safari (latest version)
– Google Chrome (latest version)
– Firefox (latest version)

Mobile:
– Safari on Apple iOS/iPadOS (latest version)
– Google Chrome (latest version) on Apple iOS/iPadOS (latest version)
– Google Chrome (latest version) on Android OS 6 or later

Full screen modeFor the best user experience, you can use the full screen mode. You can toggle between full screen mode by clicking CTRL+ALT+F or using the full screen icon at the bottom right of your screen. Full screen mode is not available on iPhones.
Browser settings– JavaScript: JavaScript must be enabled
– Font downloads: Font downloads must be enabled to see the correct fonts and characters
– No compatibility view: When using Internet Explorer (IE), turn off Compatibility view
Internet bandwidthYou may experience some buffering with a bandwidth of less than 15 Mbps

Who should I contact if I have technical problems or any other queries?

No problem! For any technical problems or issues accessing the course, please contact us atย support@getsavi.co.uk.

Can I use the course offline?

The GetSavi course is full of audio, video and interactive content that requires an internet connection.


Your progress is saved as you work through the modules, so if you go offline for a period, you can simply pick up where you left off when you return.

Ready to learn?